Heart warriors with any type of pediatric heart disease, including congenital heart disease and acquired pediatric heart disease, and their parents, siblings, grandparents, or other primary caregivers.

In order to ensure we are using our resources as equitably and sustainably as possible, Ollie’s Branch is currently only available to heart families whose heart warrior primarily receives cardiac care at a hospital where we have a current partnership (see map above). If you or your heart warrior primarily receives or received cardiac care at another hospital, please check out the following resources to help get you connected with a therapist:

• How to Find a Therapist You Connect With
• PsychologyToday

Heart family clients receive eight sessions with a therapist. This is eight sessions for each person if multiple in a family want to participate. Hospital staff from participating partner hospitals who work directly with heart families are offered six sessions. Ollie’s Branch is a lifelong support so you can also re-engage in sessions as new events happen throughout your life.

Hospital staff are an integral part of the care team for a heart warrior. We offer six therapy sessions for healthcare professionals working at these hospitals: St. Louis Children’s Hospital, SSM Health Cardinal Glennon Children’s Hospital, Mercy Children’s Hospital St. Louis, Children’s Mercy Hospital Kansas City, Lucile Packard Children’s Hospital, UH Rainbow Babies & Children’s Hospital, Rady Children’s Hospital, Children’s Hospital Colorado, Children’s Hospital of Philadelphia, and Children’s Healthcare of Atlanta. Staff must be working in or directly with the heart center and have been in their position for at least six months. To receive a referral, email olliesbranch@theohhf.org.

Yes! You are eligible for Ollie’s Branch regardless of your insurance status. Therapists will send invoices directly to OHHF so you never have to see a bill.

You will need to be physically present in the state in which your therapist is licensed in order to continue sessions with that therapist. For example, if your therapist is licensed in Missouri but you live in Oklahoma and return there after discharge and your therapist is not licensed there, you will need to work with a therapist who is licensed in that state.

There are many instances where we will be able to continue providing services to you or your family but you may need to switch to a new Ollie’s Branch therapist in your home state. In these situations, you will start your session count over with the new therapist.

Please reach out to olliesbranch@theohhf.org if you are returning home and will not be able to continue with your current therapist.

Yes, you, your child, and/or your family can still participate in Ollie’s Branch even if your child is not inpatient and regardless of the age of your heart warrior. This program offers a lifeline to lifelong support.

Yes, Ollie’s Branch services are available to families and caregivers at any time in their journey and for both living children and those we keep in our hearts. If you are looking for additional support for grief or connecting other heart parents who have lost their heart warriors, please contact communityoutreach@theohhf.org for more information and resources.

Yes! Ollie’s Branch is a lifelong support service. If you have new needs and already completed sessions previously, please reach out to us at olliesbranch@theohhf.org to get started again in services through Ollie’ Branch.

Yes! Ollie’s Branch is available to adult heart warriors with CHD and their families.

OHHF’s Resources page links to many wonderful organizations based on the type of support you seek. For a specific recommendation based on your needs, please contact us at olliesbranch@theohhf.org. In addition, your hospital’s psychology and/or social work team is also a great resource.

Let us know you are interested by completing the form here or by sending us an email at olliesbranch@theohhf.org. If your child is inpatient, you can also speak with your hospital social worker to have them send a referral to Ollie’s Branch. Once we receive a request for services, we review the information provided in the intake form and identify a therapist within our community that may be a good fit and make the referral. The therapist will then reach out to you to schedule an appointment at a time that works for both parties.

Someone from the OHHF team will respond to your request within about a week and you can expect to be matched with a therapist within a few weeks. To make sure we are operating fairly, Ollie’s Branch is only available if you or your heart warrior receives/received cardiac care at one of our partner hospitals (see map above). If you or your heart warrior is at another hospital, we cannot currently support. We will get back to you if we are able to in the future. Check out the following to help you connect with a therapist.

• How to Find a Therapist You Connect With 
• PsychologyToday 

Most sessions are completed virtually with your therapist. The therapist will share instructions about how to join the virtual session once you are scheduled. Sessions may be completed in-person if agreed upon between you and your therapist. See below FAQ for more information.

We do have some therapists who are available to see clients in-person, depending on where you live and where you are looking for support. Please note that we cannot guarantee immediate in-person availability for therapists.

You can work with your therapist directly to figure out what works best for you. It is possible that sessions may be able to be completed in-person or via telephone without video needs. If you continue to have issues, please reach out to us at olliesbranch@theohhf.org.

Each therapy session is 50 minutes unless otherwise discussed with your therapist.

Once OHHF matches a client with a therapist, we will only receive an invoice for your session(s) and some anonymous (private) summary data. We will not know any details about your visit and any data received will be for evaluation purposes and you will not be able to be identified. All clients should review the privacy policy included with the intake form.

We understand that life while caring for a child with pediatric heart disease is unpredictable, especially for parents who are inpatient with their heart warrior. We ask that if you need to cancel or reschedule a session, you do so at least 24 hours in advance. If you miss a session due to an emergency situation, we understand and will allow you to reschedule. However, anyone who misses two sessions will be removed from the program.

Please note, some therapists have differing cancellation policies and OHHF defers to those policies in place of the one listed above.

Ollie’s Branch therapists are a diverse group of individuals who all have a background treating patients dealing with trauma, loss, anxiety, depression, and/or resiliency. All therapists are fully or provisionally licensed in the market they are supporting. If a therapist is provisionally licensed, OHHF obtains sign-off from the therapist’s supervisor for the therapist to receive referrals.

Of course! While we think all of our therapists are wonderful, we also understand that therapy is a really personal experience and sometimes you might not connect with someone for one reason or another. Contact olliesbranch@theohhf.org to let us know what isn’t working and we will work to find a better fit.

We are working to support the growth and expansion of the Ollie’s Branch program to ensure we can provide access to necessary mental health support for as many as possible. If you are in a position to, the more you pay toward the cost of your care, the more it will help offset the cost of mental health support for others who are not.

No. The decision to pay is yours based on what you feel you can afford. If you cannot pay, services will continue to be 100% free for the duration of your participation in Ollie’s Branch, and the quality of your care will remain unchanged.

The following graphic can serve as a guide to inform your decision. The amount you pay will have no bearing on the care you receive.

On the intake form, you will see several options for paying amounts based on where you live and the cost of care in your area. You will select – or enter – your desired amount and provide information on the payment method you would like to use. You will make your first payment upon being matched with a therapist. All subsequent payments will be made via your submitted on-file payment method following OHHF’s receipt of your therapy session (s) ‘s invoice (s). You will be only charged your selected payment amount for the session(s) you have while engaged in the Ollie’s Branch program.

You can change the amount – or opt out – of payment at any time by emailing olliesbranch@theohhf.org.

Nothing. No information about your decision to pay, the amount you pay, or your payment method will be shared with the therapist with whom you are matched through Ollie’s Branch.